Limousine service on departure from Frankfurt
Whether you are waiting for your flight in the Lufthansa First Class Terminal or in our First Class Lounge in Pier B, the limousine service is available to you in cooperation with our partners Austrian Airlines Group and SWISS. It applies to Lufthansa flights to non-Schengen and non-EU countries that are taking off from a non-gate position from Departure Area B or from Piers A or C. From the First Class Lounge in Pier A, the limousine service is also available for Lufthansa flights to Schengen countries that are departing from a non-gate position. If you are waiting in the First Class Terminal at Frankfurt, a limousine will take you directly to your aircraft in any event.
Limousine service on arrival in Frankfurt
If your intercontinental flight arrives at a non-gate position, as a First Class passenger you will be collected by an exclusive people carrier or a limousine and driven to the bus stop at Terminal 1. The same service is provided for passengers whose continental flight arrives at a non-gate position and who are continuing their journey in Lufthansa First Class that same day. Because of official regulations at Frankfurt Airport a direct limousine transfer to anywhere else in the airport, such as to the First Class Lounges, for example, is not possible.*(1)
Transfer service at Frankfurt for curtailed transfer times
If because of a delayed arrival you only have a transit time of between 20 to 45 minutes, you will be collected from your aircraft and taken straight to your connecting flight by an exclusive people carrier (allowing for all necessary security, passport and customs controls), provided that doing so will ensure you catch your flight.*(2)
If it is no longer possible for you to catch your connecting flight because of air traffic delays, a personal assistant will be on hand to assist you at Frankfurt Airport. He or she will take care of all the formalities relating to your onward journey, such as rebooking flights or hotel or car rental reservations.
*(1) Applies to scheduled flights operated by Lufthansa, Lufthansa Regional, Austrian Airlines Group and SWISS.
*(2) We provide this service for arriving scheduled flights by Lufthansa, Lufthansa Regional, Austrian Airlines Group and SWISS for connecting flights by these airlines.